High-precision damage detection for zero oversights
AI analyzes vehicle images captured with a 360-degree camera. Our proprietary algorithm instantly detects fine scratches, dents, and repaint marks that even experienced appraisers might miss. Detected damage is visualized in a list with detailed information including location, area, and depth, enabling anyone to accurately assess vehicle condition.
- Automatically detect and classify scratches and dents
- Digitize damage details (location, area, depth)
- Standardize appraisal criteria and operations
CHALLENGE
Solving These Vehicle Appraisal Challenges
Appraisal Depends on Individuals
Standards vary based on appraiser experience and skill, resulting in price differences of 50,000 to 100,000 yen. Oversights are common, leading to lost opportunities.
Long Customer Wait Times
Approximately 60-70 minutes per vehicle appraisal. Long wait times reduce customer satisfaction and result in lost deal opportunities.
Shortage of Qualified Appraisers
Specialized knowledge required means rising recruitment and training costs. Chronic staff shortages increase workload and make overtime the norm.
IMPACT
Overwhelming Improvement Through Implementation
Customer Wait Time
Appraisal Time Per Vehicle
Average Loss from Oversights
Annual Processing Capacity Per Appraiser
TECHNOLOGY
Explore the AI Detection Loop by Selecting Conditions
Select 3 conditions to switch detection videos
Switch between body color, surface condition, and lighting to display the corresponding detection loop video. Verify how AI sees under conditions similar to your actual environment.
- Compare visibility across conditions and confirm detection stability.
- Demo verification is possible with lighting and appearance patterns close to actual operations.
- Can also be used as pre-appraisal explanation materials for aligning understanding among site members.
Body Color
Surface Condition
Lighting Condition
CASE STUDY
Implementation Case: Major Dealer
Becoming "a dealership you can trust." Revolutionizing customer experience.
By significantly reducing customer wait times and improving appraisal transparency, customer satisfaction has dramatically improved. Numerous comments such as "It's done quickly" and "The results are clear and reassuring" have been received, establishing a trusted store brand image.
Service Flow at the Dealership
- Arrival & Reception (~5-10 min): Register appraisal request in the system.
- Vehicle Transfer (~1-2 min): Move to the adjacent dedicated AI appraisal center.
- AI Appraisal (~3-5 min): Automatic scan with 360-degree camera, AI analysis.
- Results Presentation: Explain appraisal results clearly to the customer at the store.
- Send-off: Smooth appraisal completion and customer send-off.